Description
In the world of marketing, direct mail campaigns have often been hailed as a powerful tool to reach potential customers directly. However, not all campaigns yield the desired results, and some even end up as cautionary tales. One such case is Fiat’s direct mail campaign in 1994, which failed spectacularly despite its innovative approach. This case study delves into the details of the campaign, its objectives, execution, and the factors that led to its failure.
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