The “The Best Men Can Be” campaign by Gillette, launched in January 2019, aimed to address issues of toxic masculinity and promote positive behaviors among men. The campaign generated significant controversy and sparked widespread discussion.
The advertisement begins with scenes depicting toxic behaviors commonly associated with masculinity, such as bullying, sexual harassment, and the “boys will be boys” attitude. It then transitions to scenes highlighting positive behaviors, such as men intervening to stop harassment, teaching boys to respect others, and promoting positive role modeling.
Throughout the video, the narrator challenges the notion of “boys will be boys” and encourages men to hold themselves and others accountable for their actions. The ad concludes with the tagline, “The best a man can get,” which is a play on Gillette’s longstanding slogan, “The best a man can get.”
The campaign sparked both praise and criticism. Supporters praised Gillette for addressing important social issues and encouraging positive masculinity. Critics, however, argued that the ad was overly preachy and accused Gillette of alienating its customer base by taking a political stance.
Despite the controversy, the campaign succeeded in sparking a broader conversation about masculinity and the role of men in promoting positive behavior and social change. It also signaled a shift in how brands engage with social issues, with more companies taking a stance on topics such as gender equality, diversity, and inclusion.
Gillette, a renowned brand synonymous with men’s grooming products, has long been a stalwart in the industry. Established in 1901 by King C. Gillette, the company revolutionized the shaving industry with the invention of the safety razor, offering men a safer and more convenient alternative to traditional straight razors. Over the decades, Gillette expanded its product line to include shaving creams, aftershaves, and other grooming essentials, solidifying its position as a market leader.
However, by the turn of the 21st century, Gillette found itself facing new challenges amidst shifting societal attitudes and cultural dynamics. Traditional notions of masculinity were being reexamined, with increasing emphasis placed on issues of gender equality, diversity, and inclusivity. Concurrently, movements such as #MeToo shed light on the prevalence of sexual harassment and toxic behaviors, prompting widespread discussions about masculinity and accountability.
In this evolving landscape, Gillette recognized the need to adapt its brand image and marketing strategies to resonate with modern consumers. The company aimed to transcend its traditional role as a purveyor of grooming products and position itself as a socially responsible entity that stood for more than just shaving.
Against this backdrop, Gillette embarked on the ambitious “The Best Men Can Be” campaign in January 2019. This campaign represented a departure from Gillette’s conventional advertising approach, which typically focused on promoting its products with themes of masculinity and strength. Instead, “The Best Men Can Be” sought to address pressing social issues, including toxic masculinity, bullying, and sexual harassment, through poignant storytelling and thoughtprovoking messaging.
The campaign’s launch marked a significant moment for Gillette, signaling its commitment to engaging with consumers on a deeper, more meaningful level. By confronting sensitive topics headon and challenging traditional stereotypes of masculinity, Gillette aimed to spark conversations, provoke introspection, and inspire positive change within society.
In the subsequent sections, we delve deeper into the motivations behind the campaign, the research and strategy underpinning its execution, the impact it had on consumers and society, and the broader implications for both Gillette and the marketing industry as a whole. Through a comprehensive analysis of “The Best Men Can Be” campaign, we gain insights into the evolving role of brands in addressing social issues and shaping cultural narratives in the 21st century.
The “The Best Men Can Be” campaign by Gillette was launched in response to a pressing societal issue: toxic masculinity. Toxic masculinity refers to a set of cultural norms and behaviors associated with traditional masculinity that can be harmful to both men and society at large. These behaviors often include aggression, dominance, and the suppression of emotions, leading to issues such as bullying, sexual harassment, and violence.
As society became increasingly aware of the negative consequences of toxic masculinity, sparked in part by movements like #MeToo, there was a growing demand for change. Gillette recognized this cultural shift and saw an opportunity to leverage its brand platform to address these issues directly.
The problem statement behind the campaign’s launch can be summarized as follows:
In essence, the problem statement driving the launch of the “The Best Men Can Be” campaign was the need to address toxic masculinity, challenge outdated gender stereotypes, demonstrate social responsibility, and differentiate the Gillette brand in a rapidly evolving cultural landscape. By tackling these issues headon, Gillette aimed to spark meaningful conversations, inspire positive change, and reaffirm its position as a leader in the grooming industry.
The “The Best Men Can Be” campaign by Gillette was driven by several key objectives, reflecting both societal concerns and strategic brand goals. These objectives guided the development and execution of the campaign, shaping its messaging, target audience, and desired outcomes. The campaign objectives can be outlined as follows:
By setting these objectives, Gillette aimed to create a campaign that went beyond simply selling products and instead sought to make a meaningful impact on society. Through a combination of powerful storytelling, strategic messaging, and a commitment to social change, “The Best Men Can Be” campaign aimed to inspire individuals to strive for a better, more inclusive future, while simultaneously strengthening Gillette’s brand image and relevance in the marketplace.
Gillette’s “The Best Men Can Be” campaign was underpinned by thorough marketing research aimed at understanding shifting societal attitudes towards masculinity, social responsibility, and brand perception. The research encompassed various methodologies to gather insights into consumer sentiments, preferences, and behaviors, guiding the development and execution of the campaign. The key components of the marketing research conducted by Gillette can be outlined as follows:
Overall, Gillette’s marketing research efforts were comprehensive and multifaceted, encompassing a range of methodologies to gain insights into consumer attitudes towards masculinity, social responsibility, and brand perception. By drawing on these insights, Gillette was able to develop a campaign that resonated with its target audience, sparked meaningful conversations, and ultimately reinforced its position as a socially responsible brand committed to positive change.
Gillette’s marketing strategy for the “The Best Men Can Be” campaign was multifaceted, leveraging a combination of storytelling, emotional resonance, and social responsibility to connect with consumers on a deeper level. The strategy was designed to position Gillette as a brand that not only provided grooming products but also advocated for positive social change, particularly in addressing issues related to toxic masculinity and promoting a more inclusive understanding of masculinity. The key components of Gillette’s marketing strategy can be outlined as follows:
Overall, Gillette’s marketing strategy for the “The Best Men Can Be” campaign was characterized by its boldness, authenticity, and commitment to addressing important social issues. By leveraging emotional storytelling, engaging with consumers on social media, and partnering with influencers, Gillette successfully positioned itself as a brand that not only provided grooming products but also advocated for positive social change—a strategy that resonated with consumers and reinforced its relevance in the marketplace.
To effectively target its audience for the “The Best Men Can Be” campaign, Gillette developed detailed buyer personas representing the characteristics, values, and behaviors of its ideal consumers. These personas provided a framework for understanding the needs, preferences, and motivations of the target audience, allowing Gillette to tailor its messaging and marketing efforts accordingly. The buyer persona for the campaign can be described as follows:
Age: 2540 years old
Gender: Male
Occupation: Professional in a whitecollar job (e.g., manager, consultant, engineer)
Income: Middle to uppermiddle class
Education: Collegeeducated
Values: John values integrity, empathy, and respect. He believes in treating others with kindness and fairness.
Lifestyle: John leads a busy lifestyle, balancing career demands with personal interests and relationships. He values selfcare and grooming as part of his daily routine.
Attitudes: John is socially conscious and cares about making a positive impact in the world. He is openminded and receptive to progressive ideas and social change.
Media Consumption: John consumes a mix of traditional and digital media, including television, online news outlets, social media platforms (e.g., Facebook, Twitter), and podcasts. He is active on social media and engages with content that aligns with his values and interests.
Purchasing Behavior: John is willing to invest in quality grooming products that align with his values and lifestyle. He values brands that demonstrate social responsibility and authenticity.
Social Behavior: John is active in his community and social circles, participating in events and discussions related to social issues and personal development.
Online Behavior: John seeks out content that informs and inspires him, including articles, videos, and podcasts related to masculinity, personal growth, and social justice.
Goal: John seeks to live a meaningful and fulfilling life, characterized by personal growth, positive relationships, and making a difference in the world.
Challenge: John faces societal pressures and expectations related to traditional masculinity, navigating conflicting messages about what it means to be a man in today’s world.
By developing this buyer persona, Gillette gained a deeper understanding of its target audience for the campaign, allowing the company to create messaging and content that resonated with John’s values, aspirations, and challenges. Through empathetic storytelling and a call to action for positive change, Gillette successfully engaged with consumers like John and inspired them to join the conversation about redefining masculinity in the 21st century.
The marketing funnel for Gillette’s “The Best Men Can Be” campaign outlines the journey that consumers take from initial awareness of the campaign to eventual engagement and action. The funnel encompasses various stages, each representing a different level of consumer involvement and interaction with the campaign. The marketing funnel for the campaign can be described as follows:
At the top of the funnel is the awareness stage, where consumers first become aware of the campaign through various marketing channels such as social media, television commercials, online ads, and wordofmouth.
During this stage, Gillette’s goal is to capture the attention of its target audience and introduce them to the campaign’s message and objectives. This may involve creating compelling content, utilizing eyecatching visuals, and leveraging influential figures or celebrities to generate buzz and interest.
As consumers become aware of the campaign, they move into the interest stage, where they actively seek out more information and engage with the campaign’s content.
Gillette aims to capitalize on consumers’ interest by providing additional resources, such as behindthescenes videos, interviews with campaign creators, and articles exploring the campaign’s themes and impact.
The goal during this stage is to deepen consumers’ understanding of the campaign’s message and foster emotional connections that resonate with their values and beliefs.
In the consideration stage, consumers are actively evaluating the campaign and its relevance to their own lives. They may compare Gillette’s message with other brands and campaigns addressing similar themes.
Gillette seeks to address consumers’ questions and concerns during this stage by providing testimonials, case studies, and social proof demonstrating the campaign’s impact and effectiveness.
The goal is to build trust and credibility with consumers, positioning Gillette as a brand that authentically cares about promoting positive masculinity and social responsibility.
The conversion stage is where consumers take action in response to the campaign, whether it’s making a purchase, sharing the campaign with their social networks, or actively participating in discussions about the campaign’s message.
Gillette aims to facilitate conversions by providing clear calls to action, such as purchasing Gillette products, signing petitions, or joining advocacy groups aligned with the campaign’s objectives.
The goal is to translate consumer interest and engagement into tangible actions that contribute to positive social change and brand loyalty.
Finally, in the retention stage, Gillette focuses on nurturing ongoing relationships with consumers who have engaged with the campaign. This may involve continuing to provide valuable content, updates on the campaign’s progress, and opportunities for further involvement and activism.
By maintaining a dialogue with consumers and reinforcing the campaign’s message over time, Gillette aims to foster longterm brand loyalty and advocacy among its target audience.
Overall, the marketing funnel for Gillette’s “The Best Men Can Be” campaign represents a strategic framework for guiding consumers through the stages of awareness, interest, consideration, conversion, and retention, ultimately driving meaningful engagement and action in support of the campaign’s objectives.
The execution of Gillette’s “The Best Men Can Be” campaign involved a meticulously planned and strategically executed approach across various channels and platforms. From creative development to deployment and engagement, every aspect of the campaign was carefully orchestrated to maximize impact and resonance with the target audience. The execution of the campaign can be broken down into several key components:
The campaign’s creative development began with the conceptualization of the central message and storyline. Gillette’s marketing team collaborated with advertising agencies and creative professionals to develop a compelling narrative that addressed toxic masculinity while promoting positive behaviors.
The creative team crafted the script, storyboarded key scenes, and developed characters and visuals that would resonate emotionally with viewers and spark meaningful conversations.
Once the creative concept was finalized, production commenced to bring the campaign to life. This involved casting actors, scouting locations, and coordinating logistics for filming.
The production team worked closely with directors, cinematographers, and other crew members to capture impactful visuals and performances that would convey the campaign’s message effectively.
Upon completion of filming, the campaign was distributed across various channels and platforms to reach the widest possible audience. This included digital platforms such as YouTube, Facebook, and Twitter, as well as television networks and streaming services.
Gillette leveraged its existing social media presence and partnerships with influencers to promote the campaign and generate buzz leading up to its release. Teaser trailers, behindthescenes footage, and sneak peeks were shared to build anticipation among consumers.
As the campaign launched, Gillette actively engaged with consumers through social media and other digital channels. The company encouraged viewers to share their thoughts and reactions to the campaign, fostering a sense of community and dialogue around the campaign’s themes.
Gillette responded to comments and messages from consumers, amplifying positive feedback and addressing any concerns or criticisms constructively. This twoway communication helped strengthen connections with the audience and reinforce the campaign’s message.
Throughout the campaign, Gillette closely monitored performance metrics and engagement levels to gauge the campaign’s effectiveness. This included tracking views, shares, comments, and sentiment analysis to measure impact and identify areas for improvement.
Based on data insights, the marketing team made realtime adjustments to optimize the campaign’s reach and engagement, such as adjusting targeting criteria, refining messaging, or allocating additional resources to highperforming channels.
Beyond the initial launch phase, Gillette sought to sustain momentum and prolong the campaign’s impact through ongoing efforts and initiatives. This included continued engagement with consumers, partnerships with advocacy groups, and contributions to social causes aligned with the campaign’s objectives.
By establishing a lasting legacy, Gillette aimed to solidify its position as a brand that not only sells grooming products but also advocates for positive social change, leaving a meaningful impact on society and its target audience.
Overall, the execution of Gillette’s “The Best Men Can Be” campaign exemplified a strategic blend of creativity, empathy, and purposedriven marketing. From concept to deployment and beyond, every aspect of the campaign was meticulously planned and executed to resonate with consumers, drive engagement, and inspire positive change in perceptions and behaviors related to masculinity.
Despite its ambitious goals and positive intentions, Gillette’s “The Best Men Can Be” campaign faced several challenges and encountered criticism from various quarters. These challenges stemmed from the campaign’s bold stance on sensitive social issues and its departure from traditional advertising approaches. The key challenges and problems faced by the campaign can be summarized as follows:
Despite these challenges, Gillette’s “The Best Men Can Be” campaign also garnered support and praise from many consumers, advocacy groups, and social commentators who applauded the company for taking a stand on important social issues. While the campaign faced criticism and encountered obstacles along the way, it also sparked meaningful conversations, raised awareness, and inspired reflection and action—a testament to its enduring impact on society and the marketing landscape.
The centerpiece of Gillette’s “The Best Men Can Be” campaign was a poignant short film that served as both a call to action and a rallying cry for positive change. This ad, released in January 2019, challenged traditional notions of masculinity and called on men to aspire to be their best selves by confronting toxic behaviors and promoting respect, empathy, and accountability. Here’s an overview of the ad and its catchy points:
Title: The ad was simply titled “We Believe: The Best Men Can Be.”
Synopsis: The ad opened with a montage of scenes depicting instances of toxic masculinity, including bullying, sexual harassment, and the normalization of aggressive or disrespectful behavior. These scenes were juxtaposed with footage of news reports and commentary highlighting the prevalence of such behaviors in society.
Narrative Arc: As the ad progressed, it transitioned to scenes of positive role modeling and intervention, showcasing men stepping in to challenge harmful behaviors and set a better example for future generations. These scenes were accompanied by a voiceover that urged men to hold themselves and others accountable for their actions, emphasizing the importance of being the best versions of themselves.
Key Catchy Points:
Overall, the ad prepared for Gillette’s “The Best Men Can Be” campaign was a powerful and thoughtprovoking piece of storytelling that resonated with viewers around the world. By challenging harmful norms and inspiring men to aspire to higher standards of behavior, the ad sparked important conversations and cemented Gillette’s position as a brand committed to promoting positive masculinity and social responsibility.
The key elements and messages of Gillette’s “The Best Men Can Be” campaign were carefully crafted to challenge traditional notions of masculinity, confront toxic behaviors, and promote a more positive and inclusive understanding of what it means to be a man. These elements and messages were conveyed through various mediums, including the campaign’s central ad, supporting content, and marketing materials. Here are the key elements and messages of the campaign:
Overall, the key elements and messages of Gillette’s “The Best Men Can Be” campaign revolved around challenging harmful norms, promoting positive behaviors, and inspiring men to embrace a more inclusive and equitable vision of masculinity. Through powerful storytelling and thoughtprovoking messaging, the campaign sparked important conversations and encouraged individuals to be part of the movement towards positive change.
Gillette’s “The Best Men Can Be” campaign utilized a variety of platforms and channels to reach its target audience and amplify its message. By strategically leveraging both traditional and digital media channels, the campaign was able to maximize its reach and engagement. The key platforms and channels used for the campaign included:
By utilizing a diverse range of platforms and channels, Gillette’s “The Best Men Can Be” campaign was able to engage with consumers across different touchpoints and demographics, amplifying its message and driving meaningful engagement and action. This multichannel approach allowed the campaign to reach a wide audience and spark important conversations about masculinity and social change.
Gillette’s “The Best Men Can Be” campaign was evaluated using a variety of metrics to measure its effectiveness in achieving its objectives and resonating with its target audience. These metrics provided valuable insights into the campaign’s reach, engagement, and impact on consumer perceptions and behaviors. The key metrics used to evaluate the campaign included:
By analyzing these metrics comprehensively, Gillette was able to evaluate the success of its “The Best Men Can Be” campaign and identify areas of strength and opportunity for future initiatives. These metrics provided a holistic view of the campaign’s performance and its impact on consumer attitudes and behaviors related to masculinity, social responsibility, and brand perception.
While specific numerical results for Gillette’s “The Best Men Can Be” campaign may vary based on different sources and reporting periods, the campaign generated significant attention and engagement across various metrics. Here are some indicative results with numbers:
The campaign reached millions of viewers globally through television commercials, online videos, and social media platforms.
Impressions exceeded tens of millions, indicating widespread exposure to the campaign’s message.
The campaign ad garnered millions of views on platforms like YouTube and Vimeo within a short period of time after its release.
Social media engagement metrics, including likes, shares, comments, and retweets, reached high levels, with some posts receiving thousands of interactions.
While sentiment varied among audiences, overall sentiment analysis indicated a mix of positive and negative reactions.
Positive sentiment was observed among many viewers who praised the campaign for addressing important social issues and promoting positive masculinity.
Negative sentiment stemmed from criticism of the campaign’s messaging, perceived political undertones, and backlash from certain segments of the audience.
Surveys conducted before and after the campaign revealed changes in consumer perceptions and awareness of the Gillette brand.
Brand favorability and association with positive attributes such as social responsibility and inclusivity showed improvements postcampaign, indicating a positive impact on brand perception.
Social media analytics showed impressive engagement rates, with high levels of interaction and sharing across platforms.
The campaign’s hashtag(s) trended on social media platforms, indicating significant conversation and buzz around the campaign’s message.
Website analytics recorded a surge in traffic to Gillette’s official website and campaignspecific landing pages following the campaign launch.
Metrics such as page views, time spent on site, and conversion rate demonstrated increased consumer interest and engagement with campaign content.
Media monitoring tools tracked extensive coverage of the campaign in both traditional and online media outlets.
Media impressions and share of voice metrics indicated that the campaign had a significant presence in the media landscape, amplifying its reach and influence.
Direct feedback from consumers, gathered through surveys, focus groups, and customer testimonials, provided qualitative insights into the campaign’s impact.
Positive feedback highlighted the campaign’s effectiveness in sparking important conversations and promoting reflection on societal issues.
While these results provide a general overview of the campaign’s performance, it’s essential to note that the impact of Gillette’s “The Best Men Can Be” campaign extended beyond numerical metrics, influencing cultural conversations and perceptions of masculinity in society.
The success of Gillette’s “The Best Men Can Be” campaign can be attributed to several key factors that contributed to its effectiveness in resonating with audiences and driving meaningful engagement and action. These success factors include:
Overall, the success of Gillette’s “The Best Men Can Be” campaign can be attributed to its combination of bold messaging, emotional storytelling, inclusive representation, multichannel approach, engagement with consumers, clear call to action, supportive corporate culture, and measurable impact. By addressing important societal issues with authenticity and purpose, Gillette was able to create a campaign that resonated with audiences and made a meaningful impact on perceptions of masculinity and brand perception.
The customer reaction to Gillette’s “The Best Men Can Be” campaign was varied and reflective of the diverse perspectives within society. The campaign elicited strong emotions and sparked widespread discussion among consumers, media outlets, and social commentators. Here’s an overview of the customer reactions to the campaign:
Many customers praised Gillette for taking a bold stance on important social issues such as toxic masculinity, bullying, and sexual harassment. They commended the company for using its platform to spark meaningful conversations and promote positive change.
Positive reactions came from individuals who resonated with the campaign’s message of promoting empathy, respect, and accountability among men. They appreciated Gillette’s efforts to challenge harmful stereotypes and encourage men to be the best versions of themselves.
Some customers expressed admiration for the campaign’s emotional storytelling and inclusive representation of masculinity, noting that it reflected their own values and experiences.
However, the campaign also faced criticism and backlash from certain segments of the audience. Some customers felt that the campaign unfairly stereotyped all men as perpetrators of toxic behavior, leading to accusations of misandry and divisiveness.
Others criticized Gillette for wading into political and social issues, arguing that the company should focus solely on selling grooming products rather than engaging in activism.
Some customers expressed disappointment or frustration with the campaign’s messaging, feeling that it missed the mark or failed to address underlying issues effectively.
In response to the campaign, some customers called for boycotts of Gillette products, vowing to switch to competing brands or stop purchasing Gillette altogether. This backlash led to debates about the effectiveness of boycotts as a form of protest and the broader implications for brand loyalty and consumer behavior.
Despite calls for boycotts, the campaign also garnered support from loyal Gillette customers who appreciated the company’s commitment to social responsibility and applauded its efforts to drive positive change.
The campaign sparked continued dialogue and engagement among consumers, with discussions about masculinity, gender roles, and corporate activism extending beyond the initial launch period.
Gillette actively engaged with consumers through social media, responding to comments and feedback and participating in conversations about the campaign’s message and impact.
Overall, the campaign prompted reflection and introspection among consumers, encouraging them to consider their own attitudes and behaviors related to masculinity and social responsibility.
In summary, the customer reaction to Gillette’s “The Best Men Can Be” campaign was characterized by a range of emotions and opinions, reflecting the complexity of societal attitudes towards masculinity and gender dynamics. While the campaign received both praise and criticism, it succeeded in sparking important conversations and raising awareness about the need for positive change in societal perceptions and behaviors.
The success of Gillette’s “The Best Men Can Be” campaign can be attributed to several psychological factors that resonated with audiences and contributed to its effectiveness in driving engagement and sparking meaningful conversations. These psychological reasons include:
Overall, the success of Gillette’s “The Best Men Can Be” campaign can be attributed to its ability to tap into deepseated psychological motivations and values, such as emotional resonance, cognitive dissonance, social identity, empowerment, social proof, authenticity, and trust. By understanding and leveraging these psychological factors, the campaign effectively engaged audiences, sparked meaningful conversations, and inspired positive action towards promoting a more inclusive and equitable vision of masculinity.
Gillette’s “The Best Men Can Be” campaign offers several valuable business and marketing lessons that can be gleaned from its success and impact:
By embracing these business and marketing lessons, brands can create campaigns that resonate with audiences, drive positive change, and ultimately contribute to their longterm success and impact.
In conclusion, Gillette’s “The Best Men Can Be” campaign stands as a landmark example of purposedriven marketing that transcends traditional advertising boundaries to address pressing social issues. Through its bold stance on toxic masculinity, the campaign challenged societal norms, sparked meaningful conversations, and inspired positive action among consumers worldwide.
The campaign’s success can be attributed to several key factors, including its authentic messaging, emotional storytelling, inclusive representation, multichannel approach, engagement with consumers, clear call to action, supportive corporate culture, and measurable impact. By tapping into deepseated psychological motivations and values, such as empathy, identity, empowerment, and authenticity, Gillette effectively engaged audiences and drove meaningful change in societal perceptions and behaviors related to masculinity.
Moreover, the campaign offers valuable business and marketing lessons for brands seeking to make a meaningful impact in today’s socially conscious landscape. From the importance of authenticity and taking a stand to the power of emotional storytelling and inclusivity, Gillette’s campaign demonstrates the potential for brands to drive positive change while also achieving commercial success.
As we look to the future, Gillette’s “The Best Men Can Be” campaign serves as a powerful reminder of the influence that brands wield in shaping cultural narratives and promoting social progress. By continuing to prioritize purposedriven initiatives and meaningful engagement with consumers, brands can not only drive business growth but also contribute to a more inclusive, equitable, and empathetic society.
Here are the key notes summarizing the essential aspects of Gillette’s “The Best Men Can Be” campaign:
These key notes encapsulate the core elements and lessons learned from Gillette’s impactful “The Best Men Can Be” campaign.
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